1. Introduction
Welcome to Halaya Realtors ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
- Name and contact details (email, phone number, address)
- Demographic information (age, gender, location)
- Property preferences and requirements
- Payment information (for premium services)
2.2 Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on site
- Device information and operating system
- Cookies and tracking technologies data
3. How We Use Your Information
We use your information for:
- Providing and maintaining our services
- Personalizing your experience
- Processing property inquiries and transactions
- Sending property alerts and updates
- Improving our website and services
- Complying with legal obligations
4. Data Protection Rights
Under Indian IT Act and other applicable laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
5. Data Security
We implement appropriate security measures including:
- SSL encryption for data transmission
- Secure servers with firewalls
- Regular security audits
- Limited access to personal data
6. Third-Party Services
We may use third-party services for:
- Payment processing (Razorpay, PayU)
- Analytics (Google Analytics)
- Email marketing
- Cloud storage
These third parties have their own privacy policies.
7. Cookies
We use cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings.
8. Data Retention
We retain personal data only as long as necessary for:
- Providing services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing agreements
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or website notice.
11. Contact Us
For privacy-related questions, contact us at:
Data Protection Officer
Halaya Realtors
Halaya, Swamy Thottam, R. Ponnapuram
Pollachi - 642002, Tamil Nadu
Email: privacy@halaya.in
Phone: +91 84899 10100